Ticket Deflection Radar
The Problem
Support answers the same handful of questions over and over, but nobody can point to which ones or how much time they cost — so nothing ever gets automated.
How to use
Get a free API key
Sign up for Vibecode and issue a key with the scopes listed below. It takes less than a minute.
Open your AI agent
Launch Claude Code, Cursor, ChatGPT or whichever AI model you work with.
Paste the prompt and key
Copy the prompt below, replace vibe_api_xxx with your API key and send it to the agent. It will call the API and write working code on its own.
Prompt for AI
Copy this prompt and send it to your AI model along with your Vibecode API key
Build me a Ticket Deflection Radar for Bitrix24. Analyze support tickets, cluster the repetitive questions, and rank them by volume — each showing example phrasings, ticket count, estimated agent hours, and a suggested fix (Automate / Add FAQ / Reply macro). Add a summary of how many tickets are deflectable and the hours that could be saved. Clean, light, one screen. Store tickets as demo data. Use POST /v1/chat/completions to cluster ticket texts into named recurring questions. Compute counts, %, and hour estimates in code — not by the model. API key: vibe_api_xxx (scopes: vibe:ai) API Discovery: https://vibecode.bitrix24.com/v1/me
What You Get
The repetitive questions clustered and ranked by volume — each with example phrasings, ticket count, estimated hours and a suggested fix, plus how many tickets you could deflect.
Required Scopes
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