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Bot management

Register a bot in your Bitrix24 account, fetch and update its data, restore access after authorization failures, and delete the bot when it's no longer needed.

Scope: imbot | Base URL: https://vibecode.bitrix24.com/v1 | Authorization: X-Api-Key

Register a bot

POST /v1/bots

Registers a bot in your Bitrix24 account. New registrations require a personal key backed by an incoming webhook. Repeating a known registration preserves its token. Ambiguous recovery and registration during an account address change return 409 and must not be treated as confirmation that the bot works.

Request fields (body)

Parameter Type Required Default Description
Parametercode Typestring Requiredyes Default— DescriptionUnique bot code (Latin letters, digits, underscores)
Parametername Typestring Requiredyes Default— DescriptionBot display name
Parametertype Typestring Requiredno Defaultbot DescriptionBot type: bot, personal, supervisor, openline. Cannot be changed after registration. The type governs access to reading messages
ParametereventMode Typestring Requiredno Defaultfetch DescriptionEvent mode: fetch (polling) or webhook (events are delivered to your address)
ParameterwebhookUrl Typestring Requiredno Default— DescriptionURL for event delivery (only with eventMode: "webhook")
ParameterlastName Typestring Requiredno Default— DescriptionBot last name
ParameterworkPosition Typestring Requiredno Default— DescriptionBot job title (shown under the name)
Parametercolor Typestring Requiredno Default— DescriptionAvatar color: RED, GREEN, MINT, LIGHT_BLUE, DARK_BLUE, PURPLE, AQUA, PINK, LIME, BROWN, AZURE, KHAKI, SAND, MARENGO, GRAY, GRAPHITE
Parametergender Typestring Requiredno Default— DescriptionGender: M or F
Parameteravatar Typestring Requiredno Default— DescriptionBot avatar: PNG or JPEG as a base64 string without the data:image/...;base64, prefix, up to ~50 KB. See "Avatar format" in "Known specifics"
ParameterisHidden Typeboolean Requiredno Defaultfalse DescriptionHide the bot from the contact list
ParameterisReactionsEnabled Typeboolean Requiredno Defaulttrue DescriptionAllow reactions to the bot's messages
ParameterbackgroundId Typestring Requiredno Default— DescriptionChat background: azure, mint, steel, slate, teal, cornflower, sky, peach, frost
ParameterisSupportOpenline Typeboolean Requiredno Defaultfalse DescriptionOpen Channels support (only for type: "openline")

Bot types

Type Description
Typebot DescriptionStandard bot — reacts to @mentions and direct messages
Typepersonal DescriptionAI assistant — receives all messages without an @mention. GET /v1/bots/:botId/messages/:messageId and GET /v1/bots/:botId/messages/:messageId/context are available
Typesupervisor DescriptionSystem observer — receives all messages in the chats it belongs to
Typeopenline DescriptionOpen Channels bot. Requires isSupportOpenline: true

personal and supervisor are privileged types: they receive all messages in the chats they belong to, even without an @mention of the bot. Use them deliberately.

Bot registration is performed on behalf of a Bitrix24 account administrator, regardless of the bot type. If the key owner does not have that role, Bitrix24 denies access even when the key carries the imbot scope.

A Bitrix24 plan that includes Vibecode is also required. On a Bitrix24 account without such a plan, registration returns 422 BITRIX_ERROR with error.b24Code set to FEATURE_NOT_AVAILABLE_ON_CURRENT_PLAN, and retrying the request does not help. You can check the account's plan before the call: it is returned in the data.tariff field of GET /v1/me.

Available colors

Used in the color parameter when creating and updating a bot:

RED, GREEN, MINT, LIGHT_BLUE, DARK_BLUE, PURPLE, AQUA, PINK,
LIME, BROWN, AZURE, KHAKI, SAND, MARENGO, GRAY, GRAPHITE

Examples

curl — personal key

Terminal
curl -X POST https://vibecode.bitrix24.com/v1/bots \
  -H "X-Api-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "code": "support_bot",
    "name": "Support",
    "type": "bot",
    "eventMode": "fetch",
    "color": "AZURE",
    "workPosition": "Technical support assistant"
  }'

curl — OAuth application

Only for repeating a bot registration already known locally. This method cannot create a new registration through OAuth.

Terminal
curl -X POST https://vibecode.bitrix24.com/v1/bots \
  -H "X-Api-Key: YOUR_APP_KEY" \
  -H "Authorization: Bearer USER_SESSION_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "code": "support_bot",
    "name": "Support",
    "type": "bot",
    "eventMode": "fetch",
    "color": "AZURE",
    "workPosition": "Technical support assistant"
  }'

JavaScript — personal key

javascript
const res = await fetch('https://vibecode.bitrix24.com/v1/bots', {
  method: 'POST',
  headers: {
    'X-Api-Key': 'YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    code: 'support_bot',
    name: 'Support',
    type: 'bot',
    eventMode: 'fetch',
    color: 'AZURE',
    workPosition: 'Technical support assistant',
  }),
})

const { success, data } = await res.json()
// `data.botId` mirrors the 409 BOT_ALREADY_EXISTS response — the same path for
// success and conflict. `data.bot.id` is kept for backward compatibility.
console.log('Bot ID:', data.botId)

JavaScript — OAuth application

Only for repeating a bot registration already known locally. This method cannot create a new registration through OAuth.

javascript
const res = await fetch('https://vibecode.bitrix24.com/v1/bots', {
  method: 'POST',
  headers: {
    'X-Api-Key': 'YOUR_APP_KEY',
    'Authorization': 'Bearer USER_SESSION_TOKEN',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    code: 'support_bot',
    name: 'Support',
    type: 'bot',
    eventMode: 'fetch',
    color: 'AZURE',
    workPosition: 'Technical support assistant',
  }),
})

const { success, data } = await res.json()

Response fields

Field Type Description
FieldbotId Typenumber DescriptionBot ID in the Bitrix24 account. Mirrors data.botId from the 409 response — the same path for success and conflict
Fieldbot.id Typenumber DescriptionDuplicate of botId for backward compatibility. Bot ID in the Bitrix24 account
Fieldbot.code Typestring DescriptionUnique bot code
Fieldbot.type Typestring DescriptionBot type
Fieldbot.eventMode Typestring DescriptionEvent mode: fetch or webhook
Fieldbot.isHidden Typeboolean DescriptionHidden from the contact list
Fieldbot.isReactionsEnabled Typeboolean DescriptionReactions allowed
Fieldusers Typearray DescriptionArray of Bitrix24 users created for the bot
Fieldusers[].id Typenumber DescriptionIdentifier of the bot user in the Bitrix24 account. Matches botId
Fieldusers[].name Typestring DescriptionDisplay name of the bot — what chat participants see
Fieldusers[].workPosition Typestring DescriptionJob title shown under the bot name
Fieldusers[].active Typeboolean DescriptionWhether the bot user is active
Fieldusers[].bot Typeboolean DescriptionBot flag, always true

Response example

JSON
{
  "success": true,
  "data": {
    "botId": 42,
    "bot": {
      "id": 42,
      "code": "support_bot",
      "type": "bot",
      "eventMode": "fetch",
      "isHidden": false,
      "isReactionsEnabled": true
    },
    "users": [
      {
        "id": 42,
        "name": "Support",
        "active": true,
        "bot": true
      }
    ]
  }
}

Error response example

409 — a bot with this code already exists:

JSON
{
  "success": false,
  "error": {
    "code": "BOT_ALREADY_EXISTS",
    "message": "Bot with this code already exists"
  },
  "data": {
    "botId": 42,
    "code": "support_bot",
    "name": "Support"
  }
}

The data field contains botId, code, and name only when the record is already known locally. Absence from GET /v1/bots does not prove that no earlier registration exists in the Bitrix24 account. If another owner key is known, see Bot access recovery.

Errors

HTTP Code Description
HTTP400 CodeCODE_REQUIRED DescriptionThe code parameter was not provided
HTTP400 CodeNAME_REQUIRED DescriptionThe name parameter was not provided
HTTP409 CodeBOT_ALREADY_EXISTS DescriptionCode is occupied. data with botId is present only for a known local record
HTTP409 CodeBOT_REGISTRATION_ORIGIN_UNPROVEN DescriptionRegistration origin is unproven. No local record was changed
HTTP409 CodeBOT_REGISTRATION_CONTEXT_CHANGED DescriptionAccount address or key binding changed, or legacy OAuth needs a refresh. Refresh authorization before retrying
HTTP409 CodeBOT_REGISTRATION_CONCURRENT DescriptionA concurrent operation changed the record. Reload state before retrying
HTTP409 CodeBOT_DOMAIN_REREGISTRATION_REQUIRED DescriptionBot retained with needsReregistration: true. A new registration is required
HTTP422 CodeBITRIX_ERROR DescriptionBitrix24 returned an error during registration (error text in message)
HTTP422 CodeBITRIX_ERROR Descriptionerror.b24Code is FEATURE_NOT_AVAILABLE_ON_CURRENT_PLAN: the Bitrix24 account's plan does not include Vibecode. Retrying does not help. The account's plan is in the data.tariff field of GET /v1/me
HTTP502 CodeREGISTRATION_FAILED DescriptionBitrix24 did not return a bot ID
HTTP403 CodeSCOPE_DENIED DescriptionThe API key does not have the imbot scope
HTTP403 CodeWRITE_BLOCKED_READONLY_KEY DescriptionThe key is in read-only mode
HTTP401 CodeTOKEN_MISSING DescriptionThe API key has no configured tokens

Full list of common API errors — Errors.

Known specifics

Recovery after a desync. Without a local record, an existing Bitrix24 ID or an occupied code does not prove a new registration. Vibecode checks acceptance of the new token in a separate request. Unproven origin returns 409 BOT_REGISTRATION_ORIGIN_UNPROVEN without creating a record. For a new registration, use a unique code and a personal key backed by an incoming webhook.

Repeat call answered with 201. The previous token is preserved when the bot was known locally before the request and Bitrix24 returns the same registration. After an account address change, replaying that registration does not clear needsReregistration: the response is 409 BOT_DOMAIN_REREGISTRATION_REQUIRED with data: { botId, code, needsReregistration: true }. The record is retained. Never delete Agent or Managed Bot identities through the Bot API. Recover them through their owner resource, or contact support if that recovery is unavailable.

Request body format differs from PATCH: on creation, fields are passed flat (code, name, color). On update, they are passed as a nested structure { fields: { properties: { name, color } } }.

Avatar format. The avatar field accepts a PNG or JPEG image as a base64 string without the data:image/...;base64, prefix — pass only the base64 data itself. An image URL or a string with the data: prefix results in a 422 BITRIX_ERROR response. The maximum size is ~50 KB: above that the request still succeeds, but the avatar is not saved and stays empty.

OAuth and caller-provided tokens. Without a previous local record, OAuth and caller-provided tokens are refused before registration: 409 BOT_REGISTRATION_ORIGIN_UNPROVEN is returned before contacting Bitrix24. For a known record, an expired legacy OAuth token requires a separate authorization refresh. This operation does not refresh it and returns 409 BOT_REGISTRATION_CONTEXT_CHANGED.

Bot lifecycle. A bot lives exactly as long as the local application through which it was registered. Removing the application from the Bitrix24 account also removes the bot.

Bot operations use the same key. A bot is bound to the API key it was registered with. Fetching events, sending messages, and updating the bot all use that same key — a request from a different key returns 403 BOT_ACCESS_DENIED. If a different key is the one that still works, see Bot access recovery.

webhook mode requires a public webhookUrl. With eventMode: "webhook", Bitrix24 sends events directly to webhookUrl, so the address must be publicly reachable. If webhookUrl points at a Black Hole server with a personal vibe_api_… key, only the PUBLIC access policy accepts the event — under OWNER_ONLY (the default), NAMED_USERS, DEPARTMENT, PORTAL, and AUTHENTICATED it never reaches the app, and eventMode: "fetch" suits such a server better. A server whose key is bound to an OAuth application accepts events under any policy. Details and solutions are in the Troubleshooting section. The incoming event body and its authenticity check are in A webhook-delivered event.

See also