#Workflows

A workflow is a multi-step scenario executed over a Bitrix24 document. Unlike CRM triggers, which change an entity's state instantly, a workflow can include pauses to wait for external events, conditional branching, parallel branches, and delays. Typical scenarios: approval chains, automatic document preparation, scheduled notifications.

Lifecycle: launch (start) → execution → inspect instances (list) → handle pauses via an event (event) or a log entry (activity-log) → completion (terminate).

Bitrix24 API: bizproc.workflow.*, bizproc.event.*, bizproc.activity.* Scope: bizproc